Privacy Policy
Privacy Policy
Effective Date: July 30, 2026
Triumph Consulting Corp, DBA Triumph Roofing and Restoration (“Triumph Roofing and Restoration,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request roofing or restoration services, or communicate with us by phone, email, web form, or text message.
1. Information We Collect
We may collect the following types of information:
- Contact information: name, phone number, email address, mailing address, property address, and other information you provide when requesting service or contacting us.
- Service request information: details about roofing, restoration, storm, water, fire, mold, window, insurance, appointment, estimate, inspection, or project-related needs.
- Communications information: call recordings where legally permitted, call transcripts or summaries, voicemail information, text-message content, email content, and records of your communication preferences and consent.
- Website and device information: IP address, browser type, device information, pages viewed, referring URLs, cookies, analytics data, and similar technical information.
2. How We Use Information
We may use information to:
- Respond to inquiries and service requests.
- Schedule, confirm, coordinate, and follow up about inspections, estimates, appointments, projects, repairs, restoration work, and customer support.
- Send requested confirmations, missed-call recovery messages, intake questions, follow-up messages, and customer-care communications.
- Maintain records of consent, opt-outs, calls, messages, project details, and customer interactions.
- Improve our website, services, operations, customer experience, quality assurance, and training.
- Send marketing or promotional communications where permitted by law and your communication preferences.
- Protect our business, customers, website, systems, rights, and safety.
- Comply with legal, regulatory, insurance, tax, accounting, and contractual obligations.
3. SMS/Text Messaging Privacy Notice
If you provide your mobile phone number and consent to receive text messages from Triumph Roofing and Restoration, we may send SMS or MMS messages related to your request, including post-call confirmations, missed-call follow-up, one-question-at-a-time lead intake, appointment or project follow-up, customer-care messages, and HELP/STOP responses.
Message frequency varies based on your requests and interactions with us. Message and data rates may apply. You may reply STOP to opt out of text messages at any time. You may reply HELP for help.
Triumph Roofing and Restoration does not sell, rent, trade, or share mobile phone numbers or SMS opt-in/consent data with third parties or affiliates for their own marketing or promotional purposes. Mobile information and SMS consent data may be shared only with service providers who help us operate our communications and provide our services, as necessary to deliver messages you requested or consented to receive, or as required by law.
4. How We Share Information
We do not sell personal information. We may share information with:
- Service providers, vendors, software platforms, communications providers, contractors, and professionals who help us operate our website, communications, customer service, scheduling, project management, marketing, payment, analytics, or business systems.
- Roofing, restoration, construction, inspection, insurance, legal, accounting, or other project-related parties where needed to evaluate, coordinate, perform, document, or support requested services.
- Government, regulatory, law-enforcement, legal, insurance, or safety authorities when required by law or when necessary to protect rights, safety, property, or legal interests.
- A successor or potential successor in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality protections.
5. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to operate the site, understand visitor behavior, improve performance, and support marketing or advertising. You can manage cookies through your browser settings. Some features may not work correctly if cookies are disabled.
6. Your Choices
You may:
- Contact us to request access, correction, update, or deletion of personal information, subject to legal and business recordkeeping requirements.
- Opt out of marketing emails by using the unsubscribe link in our emails, if available.
- Opt out of text messages by replying STOP.
- Request help with text messages by replying HELP.
- Contact us about privacy questions or communication preferences using the contact information below.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, storage system, or communication method is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their policies before providing information to them.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after an update means the updated policy applies going forward.
10. Contact Us
Triumph Consulting Corp, DBA Triumph Roofing and Restoration
Website: https://www.triumphrrr.com/
Email: info@triumphrrr.com
Phone: (561) 208-8398